Your business’s IT department, without the in-house cost.
Join the Razenet MSP program and get one local team that handles your computers, printers, network and software support so your staff can stop fighting tech and get back to work.
- Locally based in Red Deer
- On-site & remote support
- 24-hour response to new applications
Tech problems shouldn’t run your day
Most small and growing businesses don’t need a full-time IT person they need someone reliable who already knows their setup.
Without a managed IT partner
- Staff lose hours troubleshooting on their own
- Waiting on hold with software vendors who speak in jargon
- No record of what was fixed, when, or why
- Backups and updates get forgotten until something breaks
- Scrambling to find help when a printer or network goes down
As a Razenet MSP client
- One team to call for computers, printers and networking
- We deal with your software vendors and translate the answers
- Every issue tracked in a company-wide ticketing system
- Backups, upgrades and recommendations handled proactively
- Staff book on-site time online no phone tag
Everything your team needs to stay running
On-demand IT support
Fast response to computer failures, network issues and technical problems without hiring in-house staff.
Book online, we show up
Any employee can schedule support through our booking platform. Pick a time and we’re there.
Company-wide ticketing
Submit issues any time of day. Track every request across your organization from open to resolved.
Your software liaison
We act as the go-between with the vendors behind the software you use daily, and explain the fix in plain English.
Protection & backups
Virus and malware removal plus system backups, so a bad day doesn’t become a lost-data day.
Scales with you
From a handful of workstations to a growing multi-department team, the program grows as you do.
Joining takes minutes
No long sales calls. Tell us about your business and we’ll take it from there.
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Apply online
Fill out the short MSP Client Application with your business and IT details.
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We reach out
We respond within 24 hours to schedule a consultation.
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Get set up
Your team gets access to our ticketing and booking systems.
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We handle the tech
Submit tickets or book visits whenever you need us.
One partner for all of it
Hardware & Setup
- Computer & printer setup
- Peripheral installation
- Hardware installation
- Upgrade recommendations
Networking
- Network setup & configuration
- Wireless network expansion
- Email setup & support
- Data transfer & migration
Security & Software
- Virus & malware removal
- System backups
- Software installation
- PC training for staff
Using industry-specific software? Ask us about it we support many popular business suites directly or work with the vendor on your behalf.
Frequently asked
Who is the MSP program for?
Businesses in and around Red Deer that rely on computers, printers, networks and business software but don’t want the cost of a full-time IT employee from small offices to growing teams.
How do my employees request help?
Through our ticketing system, available any time of day, or by booking an on-site visit online. No phone tag required.
Can you help with the specific software we use?
Very likely. We support many common business software suites directly, and for others we act as your liaison with the vendor’s support team and explain the solution in plain language.
What happens after I apply?
We review your application and respond within 24 hours to book a consultation, learn about your setup, and get your team onboarded.
Ready to stop worrying about IT?
Apply to the Razenet MSP program today. We’ll respond within 24 hours to schedule your consultation.
Questions first? Email services@razenet.com · Mon–Fri 9:30am–4pm
